Rich Klein
Here’s video commentary by Rich Klein regarding the recall of Boar’s Head products, recorded on August 11, 2024.
Every organization faces the possibility of a crisis, whether it’s a natural or man-made disaster, cyberattack, product recall, workplace violence, misconduct allegations against an executive, damaging information online about products or services - or any number of other unforeseen events. These crises can have a devastating impact on your brand, your bottom line, and your employees.
That's why it's so important to have a comprehensive crisis management and crisis communications plan in place that covers multiple scenarios and outlines the steps you'll take to protect your organization, your employees, and your stakeholders.
But creating such a plan can be a daunting task. That's where an experienced crisis communications consultant can help.
With more than three decades working in in this area, I can help you create a customized crisis management/crisis communications plan that's tailored to your organization's unique needs.
Our approach to crisis management is focused on creating a comprehensive plan that addresses all aspects of a crisis, from the initial response to ongoing communication with stakeholders. This includes identifying potential risks and vulnerabilities, developing crisis protocols, and training key personnel on crisis response.
And, if you are already in the middle of a crisis, there’s still much that can be done to minimize the damage to reputation if you don’t wait too long to respond.
Get in touch now if a crisis is brewing or if you want to prepare effectively for the worst.
Email: rich@richkleincrisis.com or call/text: 570-630-0704.
Here’s some brief commentary on Governor Brian Kemp in the aftermath of a mass shooting in Georgia
Testimonials
“I retained Rich Klein in 2009 and 2010 to media train members of the SUNY at New Paltz administration, including the college president and interim president. Rich did extensive research, devised great questions for their mock interviews and videotaped the entire process.
He then wrote detailed audits that gave valuable advice about how they could improve on messaging and presentation. He also ensured that our officials became better equipped to respond effectively to critical audiences in a crisis situation. I highly recommend Rich for media training executives for regular interviews and for crisis communications training.”
“Rich Klein’s ability to write sharp news releases on deadline and his ability to see ahead of the news curve, has been an asset to my practice. Aside from getting me quoted and interviewed regularly on Internet law issues, Rich provided superb PR counsel during a high profile litigation that resulted in a positive outcome for my client.”
“Rich Klein’s knowledge of the news business, writing skills, and his overall approach to strategic public relations has benefited JAMS. Rich was instrumental in garnering visibility with JAMS key target audiences throughout the country. He was also a knowledgeable resource for JAMS when communications needed to be responded to in a urgent manner.”
“Rich Klein increased my visibility by securing high-profile media coverage, including in-depth interviews on a national cable network the day after General Motors filed for bankruptcy and again when GM emerged from bankruptcy. He did his job with intelligence, professionalism and energy, and was also amazingly effective.”
“Rich is a thoughtful, insightful and respected professional. I’ve learned much about PR from reading his blog.”
“Rich is excellent at guiding a law firm in dealing with the press. He is very informed and in the know regarding the legal press.”
“Rich Klein understands the news business and has helped me obtain extensive media coverage on critical legal issues facing financial institutions. In addition, key business and legal reporters now call me regularly for comments and analysis.”
“Rich Klein helped raise the visibility of the firm and my practice by securing key interviews and influential media placements in The Wall Street Journal, CNN, The New York Times, The San Francisco Chronicle, and Bloomberg News on a wide variety of important workplace issues.”
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